AI Agents Solutions Architect - HR

Kraken is a mission-focused company rooted in crypto values, aiming to accelerate the global adoption of crypto for financial freedom and inclusion. A fully remote company with Krakenites in 70+ countries, Kraken develops premium crypto products like Kraken Pro, Desktop, Wallet, and Kraken Futures, committed to industry-leading security, crypto education, and world-class client support. The company fosters a strong internal culture and encourages candidates to familiarize themselves with the Kraken app and culture page.

- Design and deploy AI-powered HR solutions by building agentic workflows using n8n, Claude API, Python, and MCP with human oversight. - Create multi-agent systems that connect fragmented HR tools (HRIS, ATS, payroll, ticketing). - Implement error handling, audit trails, payroll-calendar awareness, and human-in-the-loop checkpoints. - Ensure compliance with data classification and privacy obligations. - Own governance and risk for People AI systems, classifying builds by risk tier, maintaining audit logging, and halting or redesigning risky builds. - Multiply the People team's capability by producing documentation, workflow templates, and training team members on AI-assisted tools. - Track automation impact (manual hours eliminated, error rates reduced, payroll exceptions avoided) and enable HR professionals to focus on high-value advisory work through process, technology, and AI enablement.

- 5+ years of software engineering experience. - 2+ years focused on building AI/ML-powered applications or agentic systems in production. - 2–3+ years of experience working on HR, People Operations, or people technology problems. - Strong fluency with AI and workflow automation tools. - Demonstrated hands-on experience designing and deploying AI-powered or automated workflows in a production environment. - Deep working knowledge of Workday including job change workflows, worker conversions, EIB data uploads, integration architecture, and payroll dependencies. - Systems thinker with a strong implementation mindset. - Proficiency with AI tooling stack (n8n, Python, Claude API/Anthropic SDK or equivalent). - Experience connecting HR systems via API. - Strong analytical problem-solving skills. - Solid understanding of employee data classification, PII handling requirements, and cross-jurisdictional HR compliance obligations. - Experience with Workday Prism, Qualtrics, or other BI and HR analytics tools. - Experience using AI for text analysis, survey insights, or workflow automation in an HRIS or people analytics context. - Experience with Ashby including API integration and pipeline automation. - Experience with spreadsheet automation (Google Apps Script or equivalent). - Advanced proficiency in Excel and Google Sheets for analytics solution development. - Python or R programming skills for people data analysis, modeling, or pipeline automation. - Background in HR technology platform administration (HRIS, ATS, survey platforms, or workforce management systems). - Prior experience standing up or operating an HR automation or people analytics function. - Degree with a quantitative focus (Industrial-Organizational Psychology, Mathematics, Statistics, or equivalent) combined with applied technical automation experience. - Experience in fintech, crypto, or a high-growth remote-first company where HR systems serve employees across 50+ countries.

Kraken (legally Payward, Inc.) is a US-based cryptocurrency exchange that facilitates trading of cryptocurrencies, stocks, futures, and ETFs in most US states. It serves over 10 million clients worldwide with $207 billion in quarterly trading volume and has expanded to tokenized equities for non-US customers.