The vacancy is well-structured with clear responsibilities and compensation, but lacks detail on tools and company links.
Job description
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Responsibilities
- Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients)
- Expanding the relationships with existing customers by sustained communication, understanding of their needs
- Building key customer service processes and systems, formulating management rules, and tracking the status of key customers
- Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions and product feedback
Requirements
- Sales experience (customer acquisition/ origination), having had a clear sales KPI
- Familiar with the use of a CRM tool
- Worked autonomously within a sales team. Experience in working with regional sales teams and in attending and hosting events to acquire new customers.
- Client portfolio including institutional clients, HNW individuals, prop trading firms, private bank customers with brokers, futures institutions or commercial banks and etc
- Strong communication, ability to be flexible in a variety of situations, excellent relationship maintenance and sales skills, able to work under pressure
- Passionate about crypto. Industry experience would be of an advantage
- Fluency in English is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be an advantage.
Conditions
- Shape the future with the world’s leading blockchain ecosystem
- Collaborate with world-class talent in a user-centric global organization with a flat structure
- Tackle unique, fast-paced projects with autonomy in an innovative environment
- Thrive in a results-driven workplace with opportunities for career growth and continuous learning
- Competitive salary and company benefits
- Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
About Binance
Binance Holdings Ltd., branded Binance, is the world's largest cryptocurrency exchange by daily trading volume, offering trading for over 350 cryptocurrencies, Binance Smart Chain for DApps and smart contracts, and additional services like DeFi, NFTs, and a blockchain ecosystem. It serves over 235 million users globally across more than 130 countries with a mission to provide infrastructure for the blockchain ecosystem and increase financial inclusion.