Client Communications Copywriter

Nexo is building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors. We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement.

### Your role: - Produce high-quality, targeted content for all client communication channels including email, push and in-app. - Develop clear, accurate and actionable copy for promotions, product updates and automated journeys. - Ensure all client communication meets internal brand guidelines, tone standards and compliance requirements. - Collaborate with internal teams including Lifecycle, Product and Design to deliver precise and timely client-facing communication. - Translate client insights, behaviour signals and business priorities into tailored messages that drive activation, engagement and retention. - Support A/B testing by creating message variants and analyzing results to refine copy and improve performance. - Maintain content consistency across channels, templates and campaigns while adapting style and framing to context and audience. - Contribute to the continuous improvement of content workflows, quality controls and best practices within Client Operations.

### What makes you stand out: - Professional proficiency in English with a strong eye for detail. - Ability to turn complex ideas into clear, actionable content that drives results. - Practical understanding of client communication channels - email, push, in-app, and SMS. - Experience working effectively with Operations, Product, and Legal teams. - Reliable, detail-oriented, and committed to delivering high-quality work on time.

### Nexo benefits: - Competitive and rewarding remuneration package. - Annual performance-based bonuses. - Comprehensive Learning Hub for continuous growth. - Hybrid work model: primarily office-based with scheduled home office flexibility. - A dynamic and inspiring environment with cutting-edge projects. - Career development opportunities in a global leader driving the next generation of wealth. - Customizable personal benefits package. - Wellness benefits include additional health insurance, all-access sports cards, team-wide sports activities, standing desks, and blue light glasses. - Parking and public transportation cards at preferential rates, plus free electric bikes. - Fresh fruits, snacks, and a well-stocked office kitchen. - Regular department team buildings and company-wide team buildings.

Nexo is a premier digital assets wealth platform that enables users to earn, borrow, spend, grow, manage, and preserve their crypto holdings using blockchain technology. It offers a comprehensive suite of solutions for digital asset management with high security standards and 24/7 client care, operating in 199+ jurisdictions since 2018.