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CRM Manager

· remote
igaming Customer.ioTwilioCRM toolsSoftSwissSmartico
7.0
AI Score
Job description
Join our team as a CRM Manager in the iGaming industry. This remote role requires expertise in CRM and retention marketing. - Work with Customer.io, Twilio, and other CRM tools. - Understand player lifecycle and retention marketing. - Analyze metrics and hypotheses for improvement. - Collaborate with CRM specialists. - Remote work, 5/2 schedule, 10 to 19 GMT+1.
Responsibilities
As a CRM Manager, you will: - Manage CRM and retention strategies. - Utilize Customer.io, Twilio, and CRM tools. - Analyze player lifecycle and retention metrics. - Launch, measure, and improve marketing campaigns. - Mentor and coordinate CRM specialists.
Requirements
We are looking for candidates with: - Experience in iGaming CRM/Retention. - Proficiency in Customer.io, Twilio, and CRM tools. - Understanding of retention marketing and player lifecycle. - Ability to work with metrics and hypotheses. - Fluent Russian and English. - Experience with Tier-1 markets and SoftSwiss. - B2C sales experience or strong sales approach. - Experience managing multiple products. - Mentorship or coordination experience.
Conditions
Our offer includes: - Remote work environment. - 5/2 schedule from 10 to 19 GMT+1. - Opportunities for career growth. - Collaborative team environment. - Work with cutting-edge CRM tools.
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