Crypto Operations Associate - APAC

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totaling over 9 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

### Your Role: The Alpaca Crypto team is a 100% distributed and remote team. This role will report directly to the Global Director of Crypto Operations. ### Things You Get To Do: - Primary responsibility for the daily monitoring and surveillance of all customer activity - Primary responsibility for daily operational tasks including trading, new accounts, and cash management functions - Cryptocurrency trading executions and exceptions (errors, corrections, etc.) - Assist with customer onboarding, including KYC and account approval - Review of general ledger accounts, identify and reconcile account discrepancies - Support the Anti-Money Laundering Program and investigations that result from suspected suspicious activity - Proactively drive impactful changes across workflows, policies and tools - Clearly communicate with internal and external partners in an effective, tactical, and insightful manner - Ad hoc duties and projects as assigned - Global remote location, core time around 9am to 5pm PT (working hours: 8 hours per day, holidays follow the US market holidays)

### Who You Are (Must-Haves): - Excited about what Alpaca is building!! - 3+ years of relevant experience in a broker-dealer, financial services, trading or cryptocurrency operations role - Bachelor's degree or equivalent experience - Familiarity with cryptocurrency, or strong desire to learn - Work effectively and supportively within a team environment as well as work independently - Strong attention to detail and problem-solving skills, with the ability to thrive in a fast-paced environment - Must possess the ability to adapt to a rapidly changing business and regulatory environment - Enjoys challenges and taking ownership of new responsibilities - Inspired by Alpaca’s mission and enthusiastic about supporting our customer base and growing the platform ### Who You Might Be (Nice-to-Haves): - Startup mindset for a fast-paced, high growth environment - Familiarity or interest in: FinTech, financial markets, cryptocurrencies, investing applications

### How We Take Care of You: - Competitive Salary & Stock Options - Health Benefits - New Hire Home-Office Setup: One-time USD $500 - Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Alpaca is a global leader in brokerage infrastructure APIs, providing access to stocks, ETFs, options, fixed income, and crypto, along with embeddable finance solutions like tokenization and securities lending. It serves retail traders, institutional investors, app developers, and fintech companies worldwide through its API-first platform. The company, originally started in 2015 as a database and machine learning firm, is headquartered in San Mateo, California.