Crypto Operations Manager

Longbridge is a fast-growing online brokerage platform on a mission to make investing smarter, simpler, and more accessible for everyone. We combine technology, data, and financial expertise to deliver a modern investing experience to retail investors.

### Key Responsibilities #### Trading Operations & Settlements - Oversee end-to-end execution of crypto trade operations, including order management, confirmations, and post-trade reconciliation. - Manage settlement processes across centralized exchanges and on-chain venues, ensuring accuracy and timeliness. - Coordinate with trading and treasury/finance teams to monitor intraday positions/funding and resolve settlement breaks or discrepancies. - Build and maintain operational SOPs and SLAs for crypto trade lifecycle management. #### Compliance & Risk Management - Partner with Compliance and Legal teams to ensure crypto operations adhere to applicable AML/KYC regulations, travel rule requirements, and internal policy. - Conduct and document risk assessments for new counterparties, blockchains, and operational processes. - Maintain operational controls and audit trails required for regulatory reporting and internal audits. - Stay current on evolving crypto regulation (SEC, CFTC, FinCEN, and international equivalents) and assess operational impact proactively. #### Team Leadership & Stakeholder Management - Lead and develop a small crypto operations team (2 - 4 Associates in the future horizon), providing coaching, task delegation, and performance oversight. - Act as a primary point of contact for internal stakeholders including Trading, Products, Finance, Technology, and Compliance. - Represent Crypto Operations in cross-functional projects including new product launches, system implementations, and regulatory initiatives. - Prepare management reporting on operational KPIs, risk exposures, and incident summaries. #### Custody & Wallet Management - Manage relationships with institutional custody providers (e.g., Fireblocks, BitGo, Anchorage) and oversee wallet architecture for hot, warm, and cold storage. - Enforce key management policies, multi-sig authorization workflows, and access controls in line with institutional security standards. - Monitor blockchain transactions, gas fees, and on-chain activity to support efficient fund movement. - Maintain up-to-date asset support across custody infrastructure as new tokens and chains are onboard.

### Required Qualifications - 5 years of operations experience within financial services, with at least 2 - 3 years directly in crypto or digital asset operations. - Demonstrated hands-on experience with institutional custody platforms and exchange connectivity. - Solid understanding of blockchain fundamentals across major L1/L2 networks (Bitcoin, Ethereum, Solana, etc.). - Working knowledge of AML/KYC requirements and financial compliance frameworks as applied to digital assets. - Experience with trade reconciliation, settlement workflows, and operational controls in a regulated environment. - Proven ability to lead small teams and manage cross-functional relationships. - Strong attention to detail and ability to operate within regulated environments.

### What We Offer - A front-row seat to building institutional crypto infrastructure from the ground up. - Competitive compensation including base salary and bonus. - Collaborative, cross-disciplinary team with deep financial markets expertise and genuine crypto conviction. - Ongoing professional development budget and support for relevant certifications. - Flexible hybrid work arrangement, with offices in a major financial hub; however, the role is ideally based in the Greater Dallas area.

Longbridge Financial, LLC is a privately held company that originates agency-backed home equity conversion mortgages (HECM) and private reverse mortgage products under the Platinum name for eligible U.S. homeowners. It serves retail and wholesale channels, with a focus on helping seniors unlock home equity for retirement planning.