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Tomi.ai

Customer Success Manager

Tomi.ai · remote · middle · full-time · $63250–$109250 USD
analyticsmarketingtech FacebookInstagramGoogleYouTubeYandexGoogle AnalyticsYandex Metrica
8.3
AI Score
The vacancy is well-structured with clear responsibilities and salary, but lacks detailed KPIs and company profile information.
Job description
Tomi.ai is a rapidly growing startup offering a flexible remote work environment. The team collaborates to enhance the platform by integrating customer feedback and feature requests.
Responsibilities
- Support customers in the technical integration of the product. - Set up integrations with advertising platforms. - Prepare recommendations to improve campaign effectiveness. - Analyze and report on ad campaigns and A/B tests. - Design and deliver progress reports to customers. - Manage project documentation and billing. - Participate in weekly status meetings with customers. - Collaborate with Product & Engineering to improve the platform.
Requirements
- Experience in online advertising campaigns on Facebook/Instagram, Google, YouTube, Yandex. - Experience in Online Campaign Management, Account Management, Web Analysis, or Customer Success. - Knowledge of marketing analytics tools like Google Analytics, Yandex Metrica. - Analytical mindset and attention to detail. - Good knowledge of web and mobile technologies. - Excellent written and spoken English. - Ability to multitask. - Higher education, technical degree is a plus. - Desire to work in a startup.
Conditions
- Remote work from any location. - Opportunity to become a co-owner of the company. - Salary set individually based on interview results. - Flexible work environment.
About Tomi.ai
Tomi.ai is a digital ad optimization platform that uses predictive targeting and optimization for Facebook and Google ads to boost marketing ROI, particularly for high-ticket e-commerce and leadgen businesses. It helps data-driven marketing teams lower customer acquisition costs (CAC) by turning behavioral first-party data into value-based audiences and predicting probability to buy and expected LTV for website visitors.
MarTech · <25 · New York, United States · Founded 2020 · https://tomi.ai
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