The vacancy has clear responsibilities and company information but lacks compensation details and technical requirements.
no salary infono tech stack
Job description
Join Alfa-Bank as a Customer Support Specialist to assist corporate clients with inquiries and collaborate with internal departments.
Responsibilities
### Responsibilities
- Accept and process inquiries from corporate clients received via email and chats;
- Interact with other departments to resolve issues;
- Analyze the issues raised in inquiries and identify critical points;
- Prepare reports for management.
Requirements
### Requirements
- Higher education;
- Relevant work experience;
- Proficient oral and written communication skills;
- Business communication skills;
- Ability to quickly assimilate information;
- Ability to make independent decisions within one's area of responsibility;
- Confident PC user.
About Alfa-Bank
Alfa-Bank is one of Russia's largest private banks, providing a wide range of financial services including retail and corporate banking, digital solutions, and data processing initiatives. It actively hires for IT roles such as Python developers to build data integration systems, RESTful APIs, and recommendation engines within its banking ecosystem.