Delivery Operations Analyst

**About Cryptio** Cryptio is the leading **enterprise-grade financial data transformation and digital asset ERP platform** for accounting, financial reporting, tokenization compliance, and loan management solutions. It is a complete back and middle-office platform that delivers financial integrity and accountability for businesses in crypto. Its platform allows users to transform on-chain and off-chain crypto activity into auditable records for accounting, treasury, tax filings, license applications, loans activity, and regulatory reporting. Having recently announced our **$45m series B**, now couldn't be a better time to join!

## What You'll Do - Work directly with clients in external Slack channels during the data ingestion phase, driving investigations, reconciling balances, and resolving missing volume issues alongside the Enterprise Success Consultant. - Work across large, complex client datasets to identify discrepancies, investigate root causes, and produce outputs that actually move things forward - not just surface the problem. - Support Core and Broker delivery workflows as a specialist resource for data-related issues, maintaining deep context on the clients and datasets you're closest to. - Help the Advisory team with operational workflows including recurring reconciliation, data validation, and exception resolution. - Use AI tools actively to speed up investigations, automate repetitive data tasks, and improve how the team operates. - Turn open issues into clear, well-scoped requests - with enough context that the next person can pick them up and run. - Keep documentation sharp: process notes, issue summaries, handoff materials, and anything else that makes work predictable and easy to transfer. - Surface blockers and risks early, coordinate across teams without losing context, and apply good judgment on when to resolve directly and when to escalate.

## What We're Looking For - Strong data analyst instincts - you can investigate a problem independently, not just flag it. - Solid Excel skills and comfort working with large, messy datasets. - Fluency with AI tools - you use them to work faster and smarter, not just as a novelty. - Clear, precise communicator - whether that's in a client Slack channel, a handoff note, or a scoped request. - Experience in a delivery, operations, or client-facing environment where data accuracy matters. - Ability to manage competing priorities without dropping detail or clarity. - Comfort working across teams in a fast-moving environment where things aren't always perfectly defined. - Background in reconciliation, digital assets, or scripting/automation is a plus - curiosity about the space matters more than credentials.

## Why Join Us - Work on some of the most operationally complex client engagements in digital asset accounting. - Be part of a team that's building the infrastructure for how crypto companies manage their books. - Have a direct impact on how the Delivery and Advisory teams scale - the workflows you build and improve will be used well beyond your own work. - Grow into deeper client expertise and more advanced analytical work as the team and product evolve. ## Perks 👩‍💻 Remote or Hybrid working 🏝️ 25 days paid holiday plus bank holidays 🙌 One additional day of annual leave each year, up to 30 total days 🎂 Your birth off 🧘 Mental health resources, wellbeing programs, and professional coaching 🫶 Family-friendly policies 💪 Fitness and wellness budget 💻 MacBook Pro 🖥️ $200 home office setup budget 🎓Training and development budget *** we have additional benefits depending on location

Cryptio is a financial software platform providing crypto accounting, reconciliation, and compliance solutions for businesses managing digital assets. It helps enterprises with crypto treasury management, financial reporting, and regulatory compliance across blockchain transactions. Their market focuses on institutional clients in finance and crypto sectors.