The vacancy is well-structured with clear responsibilities and compensation, but could improve on company details and tech stack description.
Job description
We have an exciting opportunity to join our warm and welcoming team as an Employee Benefits Consultant.
Responsibilities
### Key Role Accountabilities
- Manage a portfolio of micro/small SME group risk clients, including all aspects of policy administration and policy management.
- Proactively contact clients at renewal points to ensure that the relationship and their insurance policies run smoothly.
- Ensure that renewal income from the portfolio remains at appropriate levels.
- Proactively explore opportunities to expand income from existing clients.
- Win new group risk business through various referral channels.
- Generate referrals to other Towergate business lines from the group risk portfolio.
- Maintain high levels of client satisfaction.
- Ensure compliance and business standards KPI scores remain at appropriate levels.
- Transparent and timely reporting of renewal income and new business figures.
- Maintain strong technical group risk knowledge through appropriate CPD and work-related training.
- Develop and maintain strong relationships with the group risk insurance providers.
Requirements
### What we are looking for in an Employee Benefits Consultant:
- Group risk experience in a broking or advisory environment.
- Strong understanding of group risk products and their operation.
- Experience of managing and maintaining a portfolio of group risk clients and all aspects of their policy management.
- Professional, customer focused approach internally and externally.
- Effective verbal and written communication skills with a confident, personable telephone manner.
- GR1 qualified (or working towards).
- Strong numeracy and literacy skills.
- Experience in using Microsoft Office programmes.
Conditions
### What we offer:
- All the training and development you need to develop into an experienced employee benefits consultant.
- Great benefits of working for a market-leading, fast-growing company.
About Everywhen
Everywhen is the UK-based broking and advisory heart of the Ardonagh Group, uniting a nationwide network of over 140 hubs with a strong local touch. It specializes in general insurance, direct insurance, and employee benefits, providing broking and advisory services. The brand consolidates these businesses by the end of 2025.
