The vacancy is well-structured but lacks compensation details, affecting overall quality.
no salary info
Job description
## About Nethermind
Nethermind is a blockchain research and software engineering company building high-performance infrastructure, security tooling, and cryptographic systems across the Ethereum ecosystem and beyond. We work closely with protocol teams, L2s, and ZK projects to help design, review, and secure cutting-edge decentralized systems.
Responsibilities
- Support technical demos with customers, operators, partners, and investors.
- Install, configure, test, and troubleshoot demo systems and pilot deployments.
- **Travel between Bergamo, Zaragoza, and customer sites as needed.**
- Work with engineering teams to diagnose field issues.
- Help customers understand technical requirements and deployment steps.
- Collect structured feedback from customers and partners.
- Create installation guides, troubleshooting guides, FAQs, and customer technical notes.
- Support pilot rollouts, hardware testing, software validation, and demo preparation.
Requirements
*Experience in at least one of the following:*
- Field application engineering
- Field service engineering
- Vending machine support
- Payment terminal support
- Retail automation
- Kiosks
- Industrial IoT
- Hardware-plus-software deployment
- Machine integration
- Technical customer success for physical products
- Ability to troubleshoot technical problems in front of customers.
- Ability to explain technical concepts clearly.
- Comfort with machines, devices, wiring, networking, logs, configuration, and field debugging.
- English required.
- **Italian and/or Spanish strongly preferred.**
- Willingness to travel frequently.
## Must Haves
- Experience with vending machine systems, payment terminals, telemetry, POS, kiosks, or retail automation.
- Experience supporting pilots or demos for industrial or retail technology products.
- Experience with Linux devices, networking, sensors, edge devices, or cloud-connected hardware.
- Experience working with both engineers and commercial teams.
About Nethermind
Nethermind is a blockchain research and software engineering company focused on Ethereum infrastructure, protocol engineering, Layer 2 scaling, DeFi, smart contract security, and related blockchain systems. It builds core protocol solutions and provides technology, R&D, consulting, and auditing services for developers and enterprises in the blockchain ecosystem.