Head of Sales Department

Brooklands Detailing is a time-tested brand that guarantees quality, professionalism, and respect. We specialize in luxury car detailing services in Dubai and Moscow, offering responsible detailing services with a quality guarantee.

- Lead the sales department. Organize the work of the sales team, set tasks, control their execution, and distribute workload. - Planning and analysis. Develop and adjust the sales plan, analyze conversion rates, average check, and other KPIs. Use CRM systems to track metrics. - Strategic development. Implement a sales system, including regulations, scripts, and customer service standards. Develop and launch marketing campaigns and new services. - Client interaction. Personally engage with key (high-ticket) clients, manage complex deals until payment and project start. Control the quality of incoming inquiries, response speed, and lead them to booking and payment. - Staff motivation and training. Develop a motivation system, conduct training, and teach managers sales techniques and objection handling. - Interaction with other departments. Coordinate work with production (control deadlines for car delivery and quality of work), administrators, and marketing department. - Reporting. Prepare daily, weekly, and monthly reports on department performance for management.

- Experience in managing a sales department. At least 2-3 years in a leadership position, preferably in the automotive or detailing industry. - Sales experience. Understanding of sales processes, ability to close deals, and handle objections. Personal sales experience is a plus. - Knowledge of CRM systems. Ability to work with analytics, maintain reporting, and control plan execution through CRM. - Systematic thinking and process building skills. Ability to describe business processes, create regulations, and optimize workflows. - Leadership qualities and people management skills. Ability to form a team, motivate employees, and resolve conflicts. - Stress resistance. Ability to work in a multitasking environment and solve non-standard tasks. - Analytical skills. Ability to work with data, identify growth points, and analyze the market and competitors. - Understanding of detailing services. Knowledge of wrapping, polishing, cleaning processes, and other services is a plus.

- Schedule. 5/2, but flexible schedule or hybrid (office + client visits) is possible. - Official employment in accordance with the Labor Code of the Russian Federation. - Salary. Composed of a fixed salary and a bonus tied to department performance and personal sales. Level discussed during the interview. - Opportunities. Participation in business development, influence on company growth, working in a strong team. - Active social life (sports, intellectual events).

Brooklands Detailing is an automotive detailing center that provides car care services such as detailing, coatings, and body repair. The company describes itself as one of the best-known detailing centers in Russia and says it has been operating since 2014.