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MoonPay

Head of Trust & Safety

MoonPay · remote · head · full-time · $150000–$275000 USD
cryptofintechweb3 AImachine learningidentity verificationpayment riskblockchain forensics
9.0
AI Score
The vacancy is well-detailed with clear responsibilities, compensation, and requirements, but lacks direct company links.
Job description
MoonPay is a unified payments platform for digital currency, making it easy for anyone to buy, sell, swap, and pay in digital currencies. Trusted by over 30 million customers, MoonPay is driving mainstream crypto adoption worldwide.
Responsibilities
- Lead operational teams across fraud operations, investigations, and dispute management. - Protect MoonPay's reputation by monitoring and mitigating threats. - Partner with Product, Engineering, Compliance, and other teams to embed Safety by Design. - Leverage AI to improve fraud lifecycle management. - Manage the MoonPay Fraud Partner Program.
Requirements
- Proven leadership experience in Trust & Safety or Fraud functions in fintech or crypto. - Experience managing multi-tiered teams and scaling operations. - Ability to leverage AI/ML insights for operational performance. - Strong understanding of identity verification and payment risk.
Conditions
- Competitive salary package and equity. - Unlimited holidays and hybrid working schedule. - Private healthcare benefits and enhanced parental leave. - Annual training budget and home office setup allowance. - Regular company offsites and employee referral program.
About MoonPay
MoonPay is the leading Web3 infrastructure company that onboards the world to Web3 by providing end-to-end solutions for crypto payments, enterprise-scale smart contract development, and digital asset management. They enable easy handling of crypto payments, powerful smart contracts for businesses, and digital asset management, powering Web3 experiences for iconic brands. Their engineering teams focus on areas like crypto/payments, KYC, core product, DeFi trading, on-chain asset delivery, and monetization.
Web3 · 200-1000 · Miami, United States · Founded 2018 · https://www.moonpay.com
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