The vacancy provides clear responsibilities and salary but lacks company details and tech stack information.
Job description
We are a team in the gambling and fintech sectors, actively growing and seeking a Head of VIP to strengthen our VIP direction.
Responsibilities
- Manage and develop the VIP managers team
- Control service quality and implement improvements
- Work with scripts, bonuses, and knowledge base
- Analyze and optimize processes
Requirements
- Experience in managing VIP support for at least 2 years
- Ability to make quick decisions in a dynamic environment
- Strong communication and team management skills
- Analytical thinking and stress resistance
- Full project involvement
Conditions
- Remote work 5/2
- Paid vacation and sick leave
- 50% compensation for training/equipment/sports
- Development, bonuses, and stable salary