Responsibilities
### Key Responsibilities
- **People Operations & HR Administration**
- Manage end-to-end employee lifecycle processes, including onboarding, offboarding, employee records management, employment contracts, and HR documentation.
- Act as the primary HR contact for Hong Kong employees and managers on HR-related matters.
- Maintain accurate employee records and HR systems.
- Ensure HR practices comply with Hong Kong employment laws and company policies.
- Support employee relations matters and coordinate with regional HR leadership when necessary.
- Assist with employee engagement initiatives, culture-building activities, and workplace programs.
- **Payroll, Benefits & Compliance**
- Manage monthly payroll administration and coordinate with external payroll vendors to ensure accurate and timely salary payments.
- Administer MPF contributions, employee benefits, insurance programs, leave management, and related HR operations.
- Maintain payroll records and employee data in compliance with Hong Kong regulatory requirements.
- Support annual tax filing processes, employer tax returns, and employee tax documentation.
- Ensure compliance with Hong Kong Employment Ordinance and other relevant employment regulations.
- Partner with Finance and external service providers on payroll, benefits, and employee-related matters.
- **Immigration & Work Visa Administration**
- Manage employment visa and immigration processes for Hong Kong-based employees.
- Coordinate work visa applications, renewals, extensions, transfers, and cancellations.
- Liaise with employees, hiring managers, immigration consultants, and government authorities throughout the visa process.
- Monitor visa validity and ensure ongoing compliance with immigration requirements.
- Support relocation and onboarding activities for international hires moving to Hong Kong.
- Maintain accurate immigration records and documentation.
- **Recruitment & Talent Acquisition Support**
- Support recruitment activities for Hong Kong-based positions.
- Coordinate interviews, candidate communications, offer documentation, and onboarding activities.
- Assist recruiters and hiring managers with sourcing and recruitment administration when needed.
- Support regional recruitment projects and hiring initiatives across the organization.
- Ensure a positive and professional candidate experience throughout the hiring process.
- **Office Administration & Workplace Management**
- Oversee daily office operations and ensure a professional, efficient, and well-functioning workplace.
- Manage office facilities, supplies, equipment, vendors, service providers, and workplace maintenance.
- Coordinate office access, seating arrangements, visitor management, courier services, and office logistics.
- Liaise with landlords, property management companies, and external vendors.
- Support office budgeting, invoice processing, procurement, and expense tracking.
- Organize employee events, team gatherings, and workplace engagement activities.
- **HR Projects & Regional Support**
- Partner with regional HR, Talent Acquisition, Finance, Legal, and business teams on cross-functional initiatives.
- Support implementation of HR policies, procedures, and operational improvements.
- Assist with HR reporting, workforce data management, audits, and compliance activities.
- Contribute to regional HR projects, employee engagement programs, performance management processes, and organizational initiatives.
- Take ownership of additional HR and operational responsibilities as the Hong Kong office continues to grow.
Requirements
### Qualifications
- 3–8 years of experience in HR Operations, People Operations, HR Generalist, Office Management, or related roles.
- Hands-on experience managing Hong Kong HR operations, including payroll administration, employee benefits, onboarding, offboarding, and employee records management.
- Proven experience handling Hong Kong employment visa and immigration processes.
- Strong understanding of Hong Kong Employment Ordinance, payroll practices, MPF administration, and employment compliance requirements.
- Experience supporting recruitment processes and talent acquisition activities.
- Experience in fintech, electronic payments, digital banking, cryptocurrency, technology, financial services, or other fast-growing industries is strongly preferred.
- Excellent written and spoken English is mandatory, Cantonese and Mandarin are strongly preferred.