The vacancy has clear tasks and requirements but lacks compensation details and company information.
no company infono salary info
Job description
Experienced VIP Manager and Team Mentor with a strong background in iGaming and Web3, specializing in VIP customer management, AML/KYC compliance, and team training.
Responsibilities
• Work with VIP clients and high-risk users
• Manage financial operations, AML/KYC, payment investigations
• Handle 22 projects simultaneously
• Manage a team of 15 specialists
• Train employees from adaptation to full independence
Requirements
• Experience with VIP clients and user retention
• AML/KYC checks and financial operations
• Problem-solving for payments, blocks, escalations, conflict situations
• Analyze and investigate transactions (fiat/crypto)
• Identify suspicious activity and interact with Anti-Fraud/Compliance
• Build and optimize internal processes
• Train, adapt, and develop employees
• Create regulations, templates, and training materials
• Manage teams and control KPIs
• Work with crypto infrastructure, Web3, and payment systems