The vacancy provides basic information but lacks clarity in compensation and company details.
Job description
We are expanding our support team and looking for an In-App Service Manager to assist clients with advertising accounts and IN-APP sources.
Responsibilities
• Communicate with clients and partners in chats
• Monitor balances and financial operations
• Maintain tables, reports, and record data
• Resolve client issues related to technical and financial aspects
• Forward requests to partners and monitor execution
• Work with IN-APP networks (Moloco, TT, Bigo, etc.)
Requirements
• Experience in client support for at least 6 months
• Proficient in Google Sheets / Excel
• English A2+ or ability to use a translator
• Attention to detail, multitasking, literacy
• Understanding of digital/advertising platforms is a plus
Conditions
• Remote work format
• Schedule 2/2, 10:00–22:00 MSK
• Payment twice a month, paid vacations and sick leaves
• Growth within the company
• Friendly team without bureaucracy
About Moloco / TikTok / Bigo
BIGO Technology develops Bigo Live, a live streaming application using AI and real-time communications to connect global communities, enabling broadcasters to stream content like music, gaming, cooking, and travel. The platform also operates BIGO Ads, leveraging traffic from apps like Likee and imo to reach over 450 million monthly active users, targeting younger, engaged audiences in regions including Europe, North America, Southeast Asia, and South America. Headquartered in Singapore with over 30 offices and 6 R&D centers worldwide.