Integration Support Agent
cryptoweb3fintechnftdefi
7.4
AI Score
The vacancy is fairly clear but lacks details on technology and company profile.
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Job description
Join Wert as an Integration Support Agent to assist partners during the integration process and improve their experience with our services.
Responsibilities
### What You’ll Do
- Support partners throughout the integration process, from setup to launch.
- Troubleshoot and resolve technical issues with guidance from our engineering team.
- Identify and suggest improvements to make integrations smoother and faster.
- Represent Wert in partner chats (Discord, Telegram, Slack), ensuring partners feel supported and informed.
- Maintain and expand our knowledge base and internal documentation.
- Collaborate with product and tech teams to share partner feedback and influence roadmap decisions.
Requirements
### What You Bring
- Experience with Web3 or blockchain technologies (understanding NFTs, smart contracts, DeFi, etc.).
- Strong written and verbal communication skills.
- A proactive and solution-oriented mindset — you enjoy finding better ways to do things.
- Technical aptitude: you’re comfortable learning APIs, testing integrations, and understanding basic code snippets.
- Active presence in Web3 communities (Discord, Twitter, Reddit, etc.) is a plus.
- Ability to work independently in a distributed team.
Conditions
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About Wert
Wert (wert.io) is a unified payment provider specializing in NFT checkout, fiat onramps, and seamless transactions for Web3 assets, NFTs, DeFi, and wallets. It enables card payments to onboard non-crypto users and is operated by SHA2 Solutions Inc. and SHA2 Solutions OÜ.