The vacancy is well-defined but lacks compensation details, affecting overall attractiveness to applicants.
no salary info
Job description
Invity is a cryptocurrency platform that helps people securely and easily buy, sell, and exchange digital assets.
Responsibilities
### Responsibilities
- Participate in onboarding new colleagues, including hardware, accounts, and access preparation.
- Hand out laptops and other equipment to new colleagues.
- Assist colleagues with daily IT topics:
- Installation, configuration, and maintenance of laptops.
- Ensure device compliance with internal security standards.
- Support users on macOS.
- Manage user accounts and permissions.
- Troubleshoot common IT issues, such as VPN, printers, or network connections.
- Assist with hardware replacement, repairs, and diagnostics.
- Maintain records of IT assets and related documentation.
- Escalate more complex issues to senior colleagues.
- Gradually get involved in internal IT projects and process improvements.
Requirements
### Requirements
- Good knowledge of macOS and experience with configuration, troubleshooting, and user environment management.
- Enjoy communication with people and daily user support.
- Have a technical mindset and a desire to find solutions.
- Be independent, proactive, and eager to learn new technologies.
- Ability to work both independently and in a team.
- This is a practical position focused on user support and device management, so regular presence in the Prague office is expected.
- Minimum English proficiency at B2 level.
- Experience with macOS MDM is a plus.
- Previous experience in IT support or helpdesk is an advantage.
Conditions
### Conditions
- Collaboration with experienced colleagues in a tech company.
- Opportunity to learn modern IT operations, endpoint management, and security procedures.
- Friendly and informal working environment.
- Flexible working hours.
- Budget for education and professional development.
- Hardware and tools needed for work.
- Company events, meetups, and team buildings.
About SatoshiLabs
SatoshiLabs is a Czech technology holding company that develops hardware and software innovations in cryptocurrency and open-source security, including the world's first cryptocurrency hardware wallet Trezor. It focuses on bitcoin-first solutions for self-sovereignty, digital security, and decentralized finance, with products like Trezor wallets, Tropic Square secure chips, and other crypto tools serving users worldwide.