Key Account Manager

We are a technology developer in the IT and fintech sector, creating solutions for financial management and payment process organization. We support high-load systems that ensure the stability and security of our clients' financial transactions.

- Develop the merchant base through upselling, cross-selling, and working with referral partners. - Support merchants at all stages of the lifecycle, acting as the main point of contact. - Analyze traffic and average check: track the volume and amount of requests, identify deviations and growth points. - Manage the merchant's position in the cascade, agree on prioritization conditions. - Control the quality of integration: maintain test accounts and conduct regular checks. - Develop cross-border direction: analyze traffic dynamics, work on payment methods and geography requests. - Interact with financial and legal departments on settlements, rates, profitability, risks, contracts, and KYB. - For the Head of KAM role: manage the team, control department KPIs, distribute workload, and build internal processes.

- Experience in the KAM role - at least 2 years. - Mandatory experience in the payment industry (PSP, acquiring, payment gateways, or related products). Candidates without this experience will not be considered. - Mandatory experience working with high-risk merchants. Candidates without this experience will not be considered. - Understanding of payment processes: transactional logic, cascades, gateways, payment methods. - Skills in analyzing client traffic and commercial metrics. - Experience in developing an existing B2B portfolio and conducting negotiations. - Ability to build cross-functional interaction with product, finance, and legal departments. **Will be a plus:** - Knowledge of KYB/AML basics and regulatory requirements in the payment sector. - English language at B2 level or higher. - For the Head of KAM role - confirmed experience in team management.

- Competitive compensation based on your experience (salary + KPI). - Work in a fintech company with high-load payment products. - Opportunities for professional growth and expanding responsibilities. - Fully remote work format.