The vacancy is well-structured with clear responsibilities and a strong company profile, though some details on payment terms are lacking.
Job description
Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet.
Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many.
MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship.
Responsibilities
### What You Will Do:
- Conduct end-to-end KYC and EDD reviews across all customer risk tiers, ensuring compliance with internal policies and global AML/CTF regulations.
- Perform complex EDD investigations on high-risk individuals, including deep analysis of identity, source of funds, and source of wealth.
- Assess financial crime, sanctions, and jurisdictional risk, escalating potential SAR cases with clear, defensible investigative documentation.
- Collaborate with Compliance, Fraud, and FIU teams to resolve complex escalations and maintain consistent risk decisioning.
- Operate effectively in a high-volume environment while maintaining high QA standards and meeting productivity KPIs.
- Act as a KYC/EDD subject matter expert and escalation point for customer-facing and operational teams.
- Develop and maintain operational processes, workflows, and documentation to support scalable identity verification operations.
- Identify operational inefficiencies and propose data-driven solutions to improve quality, speed, and risk controls.
- Deliver project support and training for internal teams and BPO partners.
Requirements
### About You:
- 1+ year of experience working in KYC, AML, compliance operations, or a regulated operational environment, with exposure to customer onboarding or due diligence processes.
- Strong attention to detail and ability to follow defined procedures while producing accurate, well-documented outputs.
- Ability to assess customer information and identify potential risk indicators, escalating issues clearly and appropriately.
- Comfortable working in a high-volume, fast-paced operational setting, including meeting productivity and quality expectations.
- Exposure to enhanced due diligence (EDD), sanctions screening, or financial crime investigations.
- Experience working across multiple jurisdictions or regulatory frameworks.
Conditions
### Benefits & Perks:
- Competitive salary package.
- Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay.
- Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards.
- Moonshot award. We honor exceptional impact - 10 employees twice a year, each earning a $250,000 equity grant.
- Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off).
- Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours.
- Private Healthcare benefits: To protect you and your loved ones.
- Enhanced parental leave: So you can spend more time with your loved ones without a second thought.
- Annual training budget: We support your training journey every step of the way.
- Home office setup allowance: Create the home office of your dreams.
- Remote working allowance: Those working fully remotely get a little extra for utilities.
- Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN.
- Employee referral programme: Great people know great people, refer them to receive 10K in USDC.
- Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons.
- Working in a disruptive and fast-growing company where excellence is rewarded.
About Moonpay
MoonPay is the leading Web3 infrastructure company that onboards the world to Web3 by providing end-to-end solutions for crypto payments, enterprise-scale smart contract development, and digital asset management. They enable easy handling of crypto payments, powerful smart contracts for businesses, and digital asset management, powering Web3 experiences for iconic brands. Their engineering teams focus on areas like crypto/payments, KYC, core product, DeFi trading, on-chain asset delivery, and monetization.