The vacancy is well-structured with clear responsibilities and compensation, but could improve on tech stack details and company links.
Job description
Rain makes the next generation of payments possible across the globe. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient.
Responsibilities
- Design tier-based CX skill progression.
- Establish certification standards tied to escalation authority.
- Administer and optimize Docebo LMS.
- Translate QA trends into structured training programs.
- Standardize training across Rain and Horatio.
Requirements
- 7+ years in Learning & Development, CX Enablement, or Technical Training.
- Experience implementing and administering Docebo (or comparable LMS).
- Experience designing certification frameworks tied to performance metrics.
- Experience working with BPO environments.
Conditions
- Unlimited time off with a minimum of 10 days required.
- Flexible working environment.
- Comprehensive health, dental, and vision plans.
- 401(k) with a 4% company match.
- Equity option plan.
- Health and wellness spending support.
- Team summits and off-sites.
About Rain
Rain is a financial technology company providing stablecoin-powered cards and payments infrastructure, enabling fintechs, neobanks, wallets, and exchanges to offer card programs and payments at over 150 million merchants in 150+ countries. Their platform supports on-ramps, wallets, cards, and off-ramps with built-in KYC, AML, and SOC 2 compliance.