Localization Quality and Operations Lead - World

**About the Company:** World is building a real human network designed to accelerate people in the age of AI. As bots and autonomous agents reshape the internet, people, institutions, and applications need a trusted way to confirm who is a real human while preserving privacy. Our products make this possible: the Orb verifies real people, World ID proves it privately, and World App enables and distributes the new applications made possible by this technology. Together, they form a new layer for AI internet. We’re one of the fastest-growing networks in tech. More than 17 million people across 160 countries have verified with World ID, and we complete over 350,000 verifications each week. World App is already among the most used wallets globally. Developers are integrating World ID to build safer online experiences and create spaces where real people can participate, earn, and be recognized in ways AI simply can’t replicate. World was founded in 2019 and launched globally in 2023. We are more than 400 people across hardware, software, AI, cryptography, mobile engineering, and global operations. Our teams come from OpenAI, Tesla, SpaceX, Apple, Google, Stripe, Meta, Coinbase, Palantir and MIT Media Lab. We’re backed by leading investors, including a16z, Khosla Ventures, Bain Capital Crypto, Blockchain Capital, Variant, Tiger Global, and Coinbase Ventures, as well as prominent operators and founders across fintech and AI. World has been featured on the cover of [TIME Magazine](https://time.com/7288387/sam-altman-orb-tools-for-humanity/), highlighted in [Fast Company’s](https://www.fastcompany.com/91411606/fintech-blockchain-next-big-things-in-tech-2025) Next 5 in Fintech, and explored in a [Bloomberg deep dive](https://www.bloomberg.com/news/features/2024-08-12/how-worldcoin-is-building-digital-ids-to-combat-the-ai-apocalypse). [The New York Times](https://www.nytimes.com/2025/05/03/technology/world-eye-scanning-crypto-orbs-launch-in-us.html), [Bankless](https://www.youtube.com/watch?v=KUcjtFOHgNc) and [TechCrunch](https://techcrunch.com/2025/04/30/world-partners-with-tinder-visa-to-bring-its-id-verifying-tech-to-more-places/) have all recognized our progress in identity, cryptography, AI, and global-scale hardware deployment. Our leadership is also named to the [Time AI 100](https://time.com/collections/time100-ai-2025/). Learn more about the newest product launches from our [Unwrapped](https://www.youtube.com/watch?v=H2eLyItnqys) event.

## In this role, you will own and scale: - **Strategy & Process Development:** Build and scale localization processes, quality frameworks, and governance models that make localization quality and release readiness predictable. - **Project Leadership:** Oversee end-to-end localization delivery for priority launches and projects, ensuring quality, speed, and consistency across languages, with QA embedded throughout the lifecycle. - **Vendor & Budget Management:** Own localization quality assurance resourcing and vendor performance, ensuring QA investment supports high quality outcomes efficiently and at scale. - **Quality & Brand Voice:** Own localization quality (LQC/LQA) and end-to-end delivery for priority areas, ensuring brand consistency, linguistic accuracy, and release readiness across markets. - **Technology & Tools:** Leverage localization tooling, automation, and onboard QA solutions to improve quality and release speed. - **Cross-Functional Collaboration:** Partner closely with Product, Engineering, Marketing, CX, Comms, and Legal to surface localization risks early and support clear launch-readiness decisions. - **Advocacy:** Set and reinforce expectations for localization quality across the organization, ensuring its role in user and partner trust, regulatory confidence, and global growth is clearly understood.

## You thrive in this role if you have: - 6–8+ years of client-side localization experience, owning outcomes across multiple languages, content types, and frequent release cycles, ideally in a fast-paced, global environment. - Proven experience building and scaling localization quality processes and driving cross-functional alignment. - Strong experience managing vendors, freelance linguists, and AI/machine-translation workflows, balancing quality, speed, and cost. - The ability to turn localization quality insights into clear, actionable decisions for stakeholders. - Excellent project management, communication, and stakeholder engagement skills. - Strong cultural and linguistic judgment, paired with exceptional attention to detail. - High ownership and accountability, with the ability to operate effectively in ambiguous, fast-moving environments. - **Bonus:** Experience with localization tooling migrations or technical implementation of translation platforms.

## Pay transparency statement (for CA and NY based roles): *The reasonably estimated salary for this role at TFH ranges from **$161,500 - $190,000**, plus a competitive long term incentive package. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, TFH offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, vision, 401(k) plan and match, life insurance, flexible time off, commuter benefits, professional development stipend and much more!*

World, formerly known as Worldcoin, is a blockchain-based project that provides World ID—a privacy-preserving digital proof of personhood verified via iris scans using Orb devices—for distinguishing humans from AI online. It offers the World App for accessing digital assets, Mini Apps, and features like World Chain blockchain and WLD cryptocurrency token to enable inclusive global finance and economic participation. Developed by Tools for Humanity, it aims to ensure humans benefit from AI advancements.