The vacancy is well-structured with clear responsibilities and compensation, but lacks detailed company information and specific KPIs.
Job description
The Managed Endpoint III role will be principally responsible for managing and maintaining the operational readiness of endpoint protection solutions. This role will report to the Endpoint Services Manager and is 100% remote in the United Kingdom.
Responsibilities
- Perform engineering tasks in support of endpoint protection services
- Handle client incidents and escalations
- Install, configure, and audit endpoint protection platforms and applications
- Review and consult on product, solution, and client change-control requests
- Understand the clients’ end goals and help create a plan to achieve them
- Perform additional tasks and responsibilities as assigned to support departmental or organizational needs
- Participate in an on-call rotation
Requirements
- Three-to-five years of cyber security/endpoint protection experience
- Bachelor’s degree in information technology or a related field, or an equivalent work history
- Expertise with CrowdStrike, Trellix, eSentire, Absolute, Windows Defender, BeyondTrust, Sevco, N-able and/or industry leading RMM tools are highly desired
- Industry certifications in Microsoft and Apple desired
- Experience working for and within IT for the legal industry
- Experience in large-scale service delivery
Conditions
- Dynamic, innovative work environment
- Internal and external learning & development opportunities
- Scheduled & flexible PTO programs
- Family friendly programs- Care packages
- Regular team building events
- Competitive compensation & benefits including: Private health insurance
- Mental health and wellness programmes
- Company-matched pension scheme
- Life insurance and income protection insurance
- Monthly fitness/gym membership allowance
About Conversant Group
Conversant Group is an IT infrastructure and cybersecurity consulting company based in Chattanooga, TN. Operating as a 'civilian cybersecurity force,' the company provides managed services, IT infrastructure, and consulting with a focus on 'Secure First' principles across three service battalions: Athena7 (resistance), Fenix24 (ransomware response and recovery), and Grypho5 (data and infrastructure management).
