Managed Firewall Senior

Grypho5 is one of four battalions fighting threat actors on the front lines of the global cyber war. As part of The World’s First Civilian Cybersecurity Force, Grypho5 specializes in comprehensive, security-based managed solutions using real-time, proprietary threat intelligence to ensure an organization's defenses are prepared to effectively resist and rapidly recover from a cyberattack.

- Perform engineering tasks in support of perimeter defense services - Assist in and consult on client satisfaction escalations and incidents - Coordinate team technical escalations for clients, vendors, and team members - Draft, maintain, and be involved in the evolution of client and product documentation - Install, configure, and audit perimeter defense platforms and associated applications - Review and consult on products, solutions, and client change control requests - Regularly perform team trainings on products and services - Collaborate on practice group operations, best practices, and service delivery methodologies - Coordinate and facilitate knowledge sharing to and from the practice group - Understand the client’s end goals and help create a plan to achieve them - Perform other tasks as needed to support Perimeter Defense Practice Group initiatives - Participate in an on-call rotation

- 7-10 years of firewall/IT perimeter defense experience - Bachelor’s degree in information technology or a related field, or an equivalent work history - Certifications in Fortinet, Palo Alto, or Cisco desired - Experience working for and within IT for the legal industry - Experience in large-scale service delivery - Demonstrated practical expertise in advanced security management for firewalls - Consultative knowledge of firewalls, IDS/IPS, DPI, DNS, and infrastructure hardening - Communicate effectively in any form or medium - Manage dynamic and competitive priorities - Border Gateway Protocol (BGP) - Organize complex technical tasks for multiple clients at once - Conversant with information technology and managed services best practices - Cross platform firewall management (Fortinet, Cisco, Palo Alto and Checkpoint) - Experience with service delivery in a managed services practice organization - Practical application of InfoSec principles

- Internal and external learning & development opportunities, including career advancement - Scheduled & flexible PTO programs - Family friendly programs- Care packages - Regular team building events - Competitive compensation & benefits including: - Private health insurance - Mental health and wellness programmes - Company-matched pension scheme - Life insurance and income protection insurance - Monthly fitness/gym membership allowance

Conversant Group is an IT infrastructure and cybersecurity consulting company based in Chattanooga, TN. Operating as a 'civilian cybersecurity force,' the company provides managed services, IT infrastructure, and consulting with a focus on 'Secure First' principles across three service battalions: Athena7 (resistance), Fenix24 (ransomware response and recovery), and Grypho5 (data and infrastructure management).