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Job description
Circle (NYSE: CRCL) is one of the world’s leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle’s platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Circle is committed to visibility and stability in everything we do. As the organization grows, it is expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for success, and employees live by company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. The company offers a flexible work environment where new ideas are encouraged and everyone is a stakeholder.
Responsibilities
### Responsibilities
- Lead day-to-day operations for Circle’s Treasury Shared Services function.
- Ensure accurate, timely, and controlled execution of customer fund movements and banking-related workflows.
- Oversee processes such as returns, redemptions, transaction investigations, and exception management.
- Maintain strong operational discipline and risk controls.
- Manage a team of analysts and serve as a key escalation point for operational issues.
- Partner cross-functionally with Banking, Engineering, Risk, Compliance, Finance, and Customer Support.
- Drive operational consistency, improve processes and tooling, and embed automation and AI-assisted workflows.
- Monitor operational performance through dashboards and SLAs.
Requirements
### Requirements
- 7+ years of experience in treasury operations, payments, banking, fintech, or financial services.
- Experience managing payment workflows such as wires, refunds, returns, reconciliations, and transaction investigations.
- Experience leading or managing a team, including performance management and day-to-day oversight.
- Strong experience handling operational escalations across multiple stakeholders.
- Proven ability to improve processes, documentation, and controls in a fast-paced environment.
- Strong attention to detail and judgment when handling sensitive financial transactions.
- Experience in fintech, digital assets, or regulated financial services environments.
- Familiarity with global payment networks, correspondent banking, and cross-border flows.
- Experience with operational tools such as JIRA, Confluence, dashboards, or banking platforms.
- Exposure to automation, data tools, or AI-assisted workflows (e.g., SQL, Python).
About Circle
Circle is a global financial technology company that issues stablecoins (USDC and EURC) and provides a full-stack platform for digital payments and blockchain infrastructure. The company enables businesses and financial institutions to integrate digital currencies and public blockchains for payments, commerce, and financial applications worldwide.
FinTech, Crypto, DeFi· 200-1000· New York City, United States· Founded 2013· https://circle.com