The vacancy provides a decent overview but lacks specific details in some areas.
Job description
As a part-time employee (all genders) in our Fashion Service team, you will help create the perfect shopping experience for our customers with attention to detail.
Responsibilities
- Greet customers with a smile and provide helpful service.
- Ensure a well-organized and attractive store environment.
- Handle all cash register operations professionally and efficiently.
- Process complaints and returns swiftly.
- Identify with Zalando's goal of making the world more sustainable.
Requirements
- Experience in retail or customer service is a plus, but not mandatory.
- Ability to express oneself in good German and maintain a positive attitude.
- Team player who supports colleagues.
Conditions
- Employee stock program.
- 40% discount on fashion and beauty products, 30% discount on Zalando Lounge, discounts with external partners.
- Two days of paid leave per year for volunteer work.
- Planned working hours.
- Paid overtime (max. 25%) available on request.
- At least 27 vacation days per calendar year.
- Relocation support (by prior arrangement).
- Family services, including counseling and support.
- Options for health and wellness (e.g., Gympass).
- Support for mental well-being and coaching available.
- Development opportunities through Zalando's training platform and biannual peer-to-peer performance reviews.
