The vacancy is well-detailed with clear responsibilities and company profile, but lacks salary specifics.
Job description
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more.
Responsibilities
- Monitor and improve card program key metric rates
- Support card growth initiatives and marketing
- Investigate and resolve operational issues
- Manage chargeback lifecycle and maintain acceptable chargeback ratio
- Perform reconciliation and resolve discrepancies
- Manage onboarding workflows for new merchants
- Conduct data analysis to support growth
- Build and maintain operational reporting templates
Requirements
- Minimum 3 years of experience in payments, fintech, or banking operations
- Hands-on experience with card products preferred
- Familiarity with chargeback/dispute resolution processes
- Strong analytical skills with proficiency in Excel/Google Sheets
- Excellent written and verbal communication skills in English
- High accountability and attention to detail
Conditions
- Shape the future with the world’s leading blockchain ecosystem
- Collaborate with world-class talent
- Tackle unique, fast-paced projects with autonomy
- Thrive in a results-driven workplace
- Competitive salary and company benefits
- Work-from-home arrangement
About Binance
Binance Holdings Ltd., branded Binance, is the world's largest cryptocurrency exchange by daily trading volume, offering trading for over 350 cryptocurrencies, Binance Smart Chain for DApps and smart contracts, and additional services like DeFi, NFTs, and a blockchain ecosystem. It serves over 235 million users globally across more than 130 countries with a mission to provide infrastructure for the blockchain ecosystem and increase financial inclusion.