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Alpaca

Operations Associate - Payment Service Provider (PSP)

Alpaca · office · junior · full-time · $60000–$100000 USD
cryptofinancefintech Analytical SkillsCommunication SkillsProblem-solving
8.0
AI Score
The vacancy is well-structured with clear responsibilities and compensation, but lacks detailed tech stack and company links.
Job description
Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, and more. With over $320 million in funding, we serve financial institutions globally with our APIs, supporting over 9 million brokerage accounts.
Responsibilities
- Monitor daily payment operations including deposits, withdrawals, and funding workflows - Perform reconciliations between internal systems, banking partners, and payment providers - Investigate and help resolve payment exceptions and operational discrepancies - Support operational workflows related to payment processing and settlement - Work with internal teams to resolve payment-related customer issues - Assist in maintaining documentation for payment operations procedures - Help improve operational efficiency by identifying process improvements - Support operational readiness for new payment methods and partners
Requirements
- 0–2 years of experience in payments operations, financial operations, or fintech - Bachelor’s degree in Finance, Economics, Business, or Commerce - Strong attention to detail and ability to work with financial data accurately - Analytical mindset with good problem-solving skills - Strong communication and collaboration skills - Ability to manage multiple operational workflows in a fast-paced environment - Interest in fintech, payments infrastructure, and financial services
Conditions
- Competitive Salary & Stock Options - Health Benefits - New Hire Home-Office Setup: One-time USD $500 - Monthly Stipend: USD $150 per month via a Brex Card
About Alpaca
Alpaca is a global leader in brokerage infrastructure APIs, providing access to stocks, ETFs, options, fixed income, and crypto, along with embeddable finance solutions like tokenization and securities lending. It serves retail traders, institutional investors, app developers, and fintech companies worldwide through its API-first platform. The company, originally started in 2015 as a database and machine learning firm, is headquartered in San Mateo, California.
FinTech · 200-1000 · San Mateo, United States · Founded 2015 · https://alpaca.markets
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