People Operations Coordinator

BVNK is a next-generation payments platform for global businesses. We bridge the gap between traditional and digital finance to make payments borderless, instant, and secure. Using the BVNK platform, businesses can send and receive payments on all major schemes and blockchain networks, incorporate stablecoins into their payment flows, and settle funds in over 30 markets. We are a diverse team spread across the UK, Europe, South Africa and APAC, with a shared belief that in the next five years all payment flows will interact with crypto, and BVNK will be at the forefront of this shift. We recently raised 40m in series A funding, and we're looking for smart, ambitious people to help us build the next generation of payments.

### Key Areas of Responsibilities #### People Operations - Manage the administrative processes for the employee journey, including accurately tracking and updating our HRIS and ATS for new hires, role changes, and departures. - Ensure all people data across systems is correctly uploaded and maintained. Generate and distribute routine reports and metrics to support People Team activities. - Proactively identify areas for operational improvement, with a focus on leveraging system capabilities, automation, and AI tools to streamline administrative processes and eliminate manual effort. - Serve as the primary administrator for the HRIS and ATS platforms, managing user access and acting as the initial point of contact for system-related queries and basic troubleshooting. - Strictly adhere to protocols for data protection and confidentiality when handling employee information within the HRIS and shared files, ensuring data security at all times. #### First-Line Support - Act as the initial point of contact for employees' routine questions regarding People policies and general administration, escalating complex or confidential queries to the appropriate team member. - Prepare general employment-related documentation such as standard letters and assist with routine internal communications. #### Office Management & Facilities - Act as the key contact for the general maintenance and smooth operation of the Cape Town office. Quickly address and coordinate solutions for any facility or operational issues. - Oversee the inventory and manage the regular restocking of all essential groceries, office supplies, and equipment to ensure the office is consistently well-equipped for daily operations. - Manage relationships and logistics with key office vendors, ensuring high standards and reliable service delivery. - Coordinate all physical office access requirements, including the management of keys, access cards, and ensuring that all necessary employees and approved visitors have appropriate entry. - Support internal initiatives related to employee wellness and contribute to maintaining a positive, professional, and efficient office environment.

### What we need from you: - 1-3 years of direct experience in a People Operations, HR Administration, or Office/Admin Coordinator role, ideally within a fast-paced, scale-up environment. - Demonstrated ability to manage high-volume administrative tasks with exceptional organisational skills and meticulous attention to detail. - Unwavering commitment to confidentiality and the ability to strictly manage sensitive employee data according to policy. - Proven track record of identifying inefficiencies and a strong aptitude for utilising technology, automation, or AI features within systems to optimise workflow and increase efficiency. - Proven experience maintaining data integrity within an HRIS or similar database platform. - High proficiency in Google Workspace or Microsoft Office Suite, particularly with spreadsheets for data tracking and reporting. - Practical experience managing office facilities, logistics, inventory, and vendor relationships. - A demonstrable track record of identifying inefficiencies and proposing solutions to improve and streamline administrative processes. - A proactive, customer-service mindset when engaging with employees, vendors, and internal stakeholders. Excellent verbal and written communication skills.

### What you can expect from us: - Fair and competitive salary at every stage of your growth. - Meaningful ownership in the business through our employee option scheme. - Flexible working hours, with hybrid working at its heart. - A culture built on passionate, growth-minded people. - A flexible approach to holiday. - Opportunities to travel to our offices around the world. - An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets.

BVNK provides enterprise-grade stablecoin payments infrastructure, enabling fast, compliant global payments and bridging fiat and stablecoins across major blockchain networks in 130+ countries. It offers multi-rail, multi-asset solutions for fintechs and businesses to unify financial worlds and accelerate money movement.