The vacancy has clear tasks but lacks compensation details and company information, affecting overall quality.
no salary info
Job description
We are looking for a Presale / Outreach Sales Manager to be the first point of contact for new clients, handling incoming leads and assisting with proxy selection.
Responsibilities
### Responsibilities
- Promptly process new contacts (Telegram, online chat, email);
- Qualify leads: understand use case, budget, urgency;
- Explain the difference between proxy types (Residential, Mobile, ISP) for specific client tasks;
- Maintain communication until the first payment is made;
- Monitor chats/forums on arbitrage, crypto, SEO, gambling, eCommerce discussing proxies;
- Provide native responses to proxy-related questions without direct advertising, through expertise;
- Reach out to hot leads and transition conversations to private messages;
- Personal contact with each client within 48 hours after payment;
- Assist with proxy setup and first use;
- Follow up after 7 days to check client satisfaction and address questions;
- Propose volume increases if the client is actively using traffic;
- Actively offer the referral program to loyal clients;
- Track and reward the most active clients;
- Collect feedback and case studies for marketing use;
- Regular reporting: number of leads, conversion, average check, top objections;
- Provide reasons for client refusals and departures;
- Suggest product improvements based on real feedback.
Requirements
### Requirements
- Experience in sales or customer service in IT, SaaS, crypto, or traffic arbitrage;
- Understanding of what proxies are and their applications;
- Ability to connect with any clients and explain technical matters in simple terms;
- Experience working in Telegram chats related to arbitrage, crypto, SEO;
- Understanding of use cases: scraping, multi-accounting, Facebook Ads, price parsing;
- Confident written English for working with foreign clients;
- Experience in the proxy niche or related products (VPN, anti-detect browsers).
Conditions
### Conditions
- Fully remote work from anywhere in the world;
- Work in a niche with real demand (proxies, arbitrage, crypto);
- Opportunity for rapid development — role close to the product and team;
- Direct contact with the founder/team, without bureaucracy;
- Bonuses for exceeding targets / % of sales.
About Prosox.io
Prosox.io is a proxy service provider offering residential and ISP proxies with a private pool of over 110 million IP addresses from more than 195 countries, supporting rotation, dynamic, and static options for tasks like web scraping, social media management, SEO monitoring, advertising automation, and multi-accounting. They provide a user-friendly control panel, HTTP(S) and SOCKS5 support, REST API access, 99.9%+ uptime, and 24/7 technical support.