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Job description
**About Coinflow** Coinflow is the next-generation payment service provider revolutionizing global financial infrastructure with stablecoins, AI-driven fraud prevention, and instant settlement. Coinflow enables businesses to grow faster with instant settlement, fraud & chargeback indemnity, global pay-ins, multi-currency FX, and unified payouts. Founded in 2023, the company serves marketplaces, fintechs, remittance providers, gaming platforms, and ecommerce merchants worldwide. Since our seed round in 2024, we’ve achieved 23x revenue growth and scaled to multi-billion-dollar annual transaction volume. In response to this growth, Coinflow announced a [$25M Series A](https://coinflow.cash/blog/coinflows-series-a) in October 2025—led by Pantera Capital, CMT Digital, Coinbase Ventures, Jump Crypto, and Reciprocal Ventures—accelerating our mission to power the world’s fastest-moving businesses with innovative, reliable global payments. Coinflow is proudly headquartered in Chicago, IL. Learn more at [coinflow.cash](http://coinflow.cash).
Responsibilities
- Own onboarding end to end — push vendors, Coinflow entities, and merchants through the full onboarding lifecycle, from initial sourcing to fully live, removing blockers along the way.
- Drive diligence and compliance workflows — submit, review, and track DDQs and RFIs, coordinating responses across internal teams and external counterparties to keep processes moving.
- Source and vet vendors, running them through evaluation and shepherding them through onboarding.
- Hunt down the information needed to keep things moving, chasing vendors, merchants, and internal teams. This role lives on follow-through — you'll be the person who won't let a workstream stall.
- Maintain visibility into where every workstream stands and proactively flag risks before they become delays.
- Bring a data-driven approach to spotting process gaps and recommend automation or tooling improvements that reduce manual touch points and make our operations scalable and repeatable.
- Support product discovery — drive exploration on new verticals, features existing merchants might want, and new ideas from leadership.
Requirements
- 1–3 years of experience in FinTech, Operations, Consulting or a start-up environment.
- A natural hunter — you don't let things sit. You'll chase stakeholders respectfully for the fifth time and loop in whoever it takes to get an answer, and you do it professionally and persistently.
- A critical thinker who can look at a manual process, see the inefficiency, and propose a better way — ideally building toward automating it.
- Exceptionally organized, able to keep many moving pieces on track without dropping any and bring order to ambiguity.
- Comfortable with ownership — you operate well in a fast-moving environment where the playbook isn't always written, and you take responsibility for outcomes.
- A strong communicator — clear, persistent, and professional across both internal teams and external partners.
- Hungry to grow into a career in Product over time.
About Coinflow
Coinflow provides instant, secure payment infrastructure for businesses, enabling global pay-ins, payouts, and FX orchestration with support for crypto token payments settling in USDC. It targets fast-moving sectors like gaming, Web3, and marketplaces, offering fraud protection, chargeback indemnification, and instant settlements across 170+ countries. The platform empowers merchants to accept payments securely without friction.