The vacancy lacks compensation details and specific requirements, but provides a clear tech stack and basic company information.
Job description
Join Swapcard as a Product Support Specialist to educate and empower customers globally. Fully remote position.
Responsibilities
- Educate and empower Swapcard customers globally.
- Troubleshoot and utilize resources to answer questions.
- Communicate efficiently and effectively with customers via various channels.
About Swapcard
Swapcard is a leading AI-powered event technology platform that simplifies event planning and execution by creating valuable connections through smart matchmaking, hosted buyer software, and an event AI assistant named Sherlock. It supports attendees, exhibitors, and organizers with features like automated scheduling, personalized guidance, lead generation, and real-time performance tracking.