Retention Manager

We are the largest poker room in the CIS and the official representative of the GG Poker network, which is a world leader in online poker. Our product unites millions of players worldwide and continues to grow actively.

- Conduct an audit of current user communications and CRM processes. - Build CRM and retention direction almost from scratch. - Develop a communication strategy for various user segments. - Create and launch email, push, and other retention chains. - Develop retention, reactivation, and user return mechanics. - Work with audience segmentation and communication personalization. - Analyze the effectiveness of CRM activities and identify growth points. - In the future, form your own team and develop the direction as a separate function within the company.

- Confident written and spoken English. - 3+ years of experience in CRM Marketing / Retention Marketing. - Experience in Poker, Casino, Betting, or other iGaming sectors. - Basic knowledge of HTML and email layout. - Experience in independently building CRM processes and communication scenarios. - Deep understanding of retention mechanics and user lifecycle. - Practical experience in audience segmentation and communication personalization. - Understanding of the technical side of CRM tools and processes. - Ability to independently build processes and take responsibility for results.

- Fully remote work format. - Possibility of relocation to Dubai after the probation period. - Opportunity to build the CRM direction from scratch and influence its development. - Compensation for training and professional development. - Compensation for necessary services and work tools.

GGPoker is an online poker platform and flagship brand of the NSUS Group / GGNetwork. It offers real-money poker games and tournament formats for a global player base, with a focus on digital poker entertainment and feature-rich gameplay.