Salesforce Marketing Cloud Admin

Nexo is a global leader driving the next generation of wealth, offering cutting-edge projects and a dynamic work environment.

### Your role: - Work with the Client Operations team and Marketing Cloud Product Owner to understand business requirements and translate them into technical solutions. - Configure, monitor, and troubleshoot customer journeys, automations, and system processes in Marketing Cloud. - Create and maintain Data Extensions, perform audience segmentation, and facilitate integration of customer data as per business requirements. - Consult Client Operations, Lifecycle, and Product teams on the best technical approach to campaign execution, automation design, and business requirements. - Support the deployment and configuration of new communication channels and channel capabilities within Marketing Cloud, in coordination with Client Operations and Marketing Cloud Product Owner. - Support A/B testing and experimentation by configuring test variants, audience splits, and measurement tracking within Marketing Cloud. - Make data-driven decisions to optimize campaign delivery and customer engagement. - Execute administrative functions, including user account maintenance and access management. - Create, maintain, and troubleshoot integration processes between Salesforce and other needed solutions. - Perform root cause analysis and resolution for all Marketing Cloud issues, including in collaboration with Marketing Cloud Support. - Regularly audit the email sender reputation and IP health. - Maintain technical documentation, manuals, and policies for all Marketing Cloud configurations.

### What makes you stand out: - 3+ years of experience in a marketing automation role. - Experience with the Salesforce Marketing Cloud, including hands-on knowledge of Studios and Builders. - Good understanding of other Salesforce solutions (Sales & Service Cloud, Financial Service Cloud). - Understanding of agile practices and associated tools (Jira, Confluence, Slack, etc.). - Understanding of marketing KPIs and analytics. - Experience with basic HTML (for example, creating tables, links, and bolding). - Experience with AMPscript and SQL. - Excellent organization and prioritizing skills, with keen attention to detail. - Strong analytical and problem-solving skills, with an ability to develop creative solutions.

### Nexo benefits: - Competitive and rewarding remuneration package. - Annual performance-based bonuses. - Comprehensive Learning Hub for continuous growth. - Hybrid work model: primarily office-based with scheduled home office flexibility. - A dynamic and inspiring environment with cutting-edge projects. - Career development opportunities in a global leader driving the next generation of wealth. - Customizable personal benefits package. - Wellness benefits include additional health insurance, all-access sports cards, team-wide sports activities, standing desks, and blue light glasses. - Parking and public transportation cards at preferential rates, plus free electric bikes. - Fresh fruits, snacks, and a well-stocked office kitchen. - Regular department team buildings and company-wide team buildings.

Nexo is a premier digital assets wealth platform that enables users to earn, borrow, spend, grow, manage, and preserve their crypto holdings using blockchain technology. It offers a comprehensive suite of solutions for digital asset management with high security standards and 24/7 client care, operating in 199+ jurisdictions since 2018.