Senior Account Manager

Superside is the leading AI-powered creative company that quickly and cost-effectively enhances in-house functions. We help over 500 ambitious brands get great creative concepts done at scale. Built to be an extension of in-house teams, we unbottleneck marketing and creative teams so they can move faster and drive more reliable creative performance. Superside is a fully remote company with over 700 team members working across 60+ countries and 13 timezones.

- Own the end-to-end relationship for a portfolio of clients, ensuring retention and strong stakeholder trust. - Manage renewals and support moderate growth opportunities within defined commercial frameworks. - Guide Project Managers to ensure smooth delivery and consistent quality across engagements. - Monitor account health, revenue performance, and provide forecasting inputs to senior leadership. - Identify and resolve risks early, acting as the main point of escalation for your accounts. - Translate customer goals into clear, structured creative programs. - Use performance data and insights to support QBRs and renewal conversations. - Maintain a strong understanding of Superside’s services to identify value-driving opportunities. - Partner with cross-functional teams to ensure alignment on delivery and account strategy.

- 5+ years of experience in account management or client services within creative, digital, or professional services environments. - Experience managing and retaining client accounts with ownership of renewals. - Ability to lead commercial conversations within defined pricing and deal structures. - Strong stakeholder management skills, with experience working with senior clients. - Ability to balance strategic thinking with day-to-day execution. - Experience working with cross-functional teams such as Project Managers and Producers. - Comfort using data to inform account decisions and forecasting. - Strong communication skills in English, with the ability to connect delivery to business outcomes.

- Remote-first work environment. - Join a global team of 60+ nationalities. - Work in a fast-paced, high-trust environment. - Opportunities for mentorship and career growth.

Superside is an AI-powered, always-on creative-as-a-service platform that delivers scalable design, advertising, and creative services to enterprise teams worldwide. It combines a global network of vetted creatives with proprietary technology for fast, cost-effective production across web design, motion graphics, and marketing assets.