Senior Analyst, Payment Operations

Circle (NYSE: CRCL) is one of the world’s leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle’s platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.

- Own the design, implementation, and ongoing operation of critical payment operations processes across pricing, partner activation, and transaction monitoring. - Build scalable systems, ensuring data accuracy and operational rigor. - Drive cross-functional alignment across Product, Business Development, Engineering, and Compliance. - Proactively identify risks, resolve operational gaps, and implement improvements. - Own and operate end-to-end processes across pricing, activation, and transaction monitoring. - Build and maintain the pricing Source of Truth (SOT) across BFI and OFI layers. - Design and manage pricing intake and change workflows, including monthly cycles, governance, and communication protocols. - Validate FX rates, incentives, margins, and revenue share structures against contracts and resolve discrepancies. - Own activation governance, including due diligence, go-live validation, and corridor activation tracking. - Define escalation playbooks and monitoring workflows, including triage criteria, SLAs, and escalation paths. - Identify and implement automation opportunities to improve operational efficiency and reduce manual effort.

- 5+ years of experience in payments, fintech, banking operations, or consulting. - Strong SQL skills with the ability to write, optimize, and validate queries and dashboards. - Experience building and scaling operational processes in ambiguous or fast-changing environments. - Strong stakeholder management skills with the ability to drive alignment across Product, BD, and Engineering. - Analytical and investigative mindset with a focus on root cause analysis and resolution. - Strong written communication skills with the ability to create clear documentation, playbooks, and executive updates. - Ability to manage multiple concurrent workstreams and prioritize effectively in a fast-paced environment. - Experience designing SOPs, workflows, and operational governance models. - Experience in high-growth fintech or technology environments. - Familiarity with cross-border payments, FX, settlement, and reconciliation processes. - Experience with data and BI tools such as Python, Looker, or Metabase. - Experience building internal tools or workflow automations (e.g., Slack-based workflows). - Exposure to compliance, KYC, onboarding, or risk operations. - Familiarity with AI-powered tools (e.g., Claude, Codex, Cursor) for automation or analysis.

Circle is a global financial technology company that issues stablecoins (USDC and EURC) and provides a full-stack platform for digital payments and blockchain infrastructure. The company enables businesses and financial institutions to integrate digital currencies and public blockchains for payments, commerce, and financial applications worldwide.