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GoodDrop

Senior CRM / Retention Lead

GoodDrop · remote · senior · full-time
gamingmarketing CRMretention marketinglifecycle marketingevent-driven marketinganalytics
7.5
AI Score
The vacancy is well-defined with clear responsibilities but lacks salary transparency.
Job description
GoodDrop is an entertainment gaming platform in the niche of CS2 skins & case opening. We build a product with high user engagement: cases, upgrades, contracts, battles, daily activities, gaming and retention mechanics.
Responsibilities
• Build the product's CRM system • Design retention architecture • Establish lifecycle communications • Create automated scenarios • Develop event-driven marketing • Work with retention and LTV • Increase D1 / D7 / D30 retention • Enhance deposit frequency • Reduce churn • Reactivate dormant users • Develop VIP direction • Create segmentation • Behavioral segments • VIP segments • Lifecycle segments • Risk/churn segments • Personalization • Launch CRM communications • Telegram • Email • Push • In-app • SMS • Bonus and gaming mechanics • Work with analytics • Analyze cohorts • Monitor retention/LTV • Identify growth points • Run A/B tests • Evaluate CRM mechanics effectiveness • Manage the CRM direction • Establish processes • Form a roadmap • Participate in team hiring • Interact with product/analytics/support/marketing.
Requirements
• 4+ years in CRM / retention / lifecycle marketing • Experience in iGaming / betting / gaming / social casino • Experience building automated CRM • Understanding of retention economics • Experience with VIP/reactivation • Experience with behavioral segmentation • Strong understanding of product metrics. **Will be a plus:** • SQL • FastTrack • Customer.io • Braze • Optimove • Amplitude / Mixpanel • Power BI / Tableau • Experience with high-volume products • Experience in CS2 skins / gambling / gaming products.
Conditions
• Opportunity to build the CRM direction from scratch • Strong influence on the product and metrics • Fast launches without bureaucracy • Access to analytics and product team • High level of freedom and ownership • Competitive fixed salary + bonuses based on results • Remote work format.
About GoodDrop
Gooddrop is pioneering sustainable cotton farming through controlled-environment vertical agriculture, drastically reducing water usage and land requirements compared to traditional methods. They are developing a traceable, technology-driven cotton supply platform for fashion brands seeking transparency and sustainability. Their UK-based operations aim to make low-impact cotton production globally scalable.
AgTech · Beverley, United Kingdom · Founded 2020 · https://gooddrop.gg/?utm_source=chatgpt.com
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