The vacancy has clear responsibilities but lacks compensation details and company information.
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Job description
Seeking a Senior Data Analyst with expertise in customer analytics and data insights to enhance customer retention strategies.
Responsibilities
### Responsibilities
- Forecasting customer churn (who, when, and why will leave).
- Determining organic return vs. communication necessity.
- Developing and testing churn risk metrics.
- Building segmentations and behavioral patterns (DAC).
- Generating insights for retention and reactivation.
- Supporting and developing ML models in collaboration with Data Science.
Requirements
### Requirements
- 3+ years of experience in data analytics.
- Experience in customer analytics: RFM, cohort analysis, LTV, uplift assessment.
- Higher education.