Senior Director, Financial Operations

Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. **What makes us different?** Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion.

### The Opportunity This role owns a coordinated, multi-workstream finance operations transformation — spanning people, process, and automation — with direct accountability for outcomes across the Finance function. This is a hands-on builder role, not a strategic advisory one. - **OPERATING MODEL** - Own the ongoing uplift of the Product – Finance operating model, ensuring it delivers real-time visibility, clear ownership, and tight integration between Finance and the business - Define and maintain the right KPIs and targets for each finance team, and build out the dashboards and reporting infrastructure needed to monitor progress and hold teams accountable - Partner closely with the CFO on headcount rationalization and org optimization across Finance - **AUTOMATION & EFFICIENCY** - Identify and implement automation and efficiency opportunities across TOPS, Payroll, AP, Tax, and other finance workflows — targeting step-change outcomes, not incremental improvement - Build and own a coordinated automation and AI layer that simplifies work finance-wide — not fragmented point solutions - Eliminate manual and inefficient work across the full financial operations stack: AP, AR, close, reporting, and controls - **TECHNICAL COORDINATION** - Coordinate with internal technical teams — FinSys and Engineering — to prioritize and execute automation and systems work; drive alignment without direct line authority over those teams - Maintain working knowledge of how money moves through Kraken’s systems — system connectivity, architecture, and data flows — sufficient to identify gaps and work credibly with engineering partners on solutions - **EXECUTION** - Execute directly — this leader will get their hands dirty and deliver outcomes with a lean team - Partner closely with the CFO and cross-functional leaders across systems, data, and operations to drive alignment

### Skills you should HODL - Proven track record as a hands-on finance operator who has driven real cost and efficiency outcomes — not a strategist, a builder - Deep experience across the full financial operations stack: AP, AR, Payroll, TOPS, Tax, close, reporting, and controls - Demonstrated ability to redesign financial workflows and operating models from first principles in a high-growth environment - Hands-on experience applying AI tools and automation to financial operations — shipped outcomes, not just awareness; comfortable building coordinated automation across multiple functions, not just point solutions - Strong track record designing and implementing KPIs, performance targets, and operational dashboards for finance teams - Proven ability to coordinate with and influence engineering and systems teams to prioritize and execute finance work — without direct line authority - Experience partnering with senior leaders on org design and headcount decisions in a Finance context - Strong cross-functional operator in a remote-first, distributed environment — able to influence without authority - High agency: drives outcomes without perfect conditions, ideal resourcing, or a large team beneath them

### Nice to haves - Experience in fintech, financial services, or crypto — particularly environments with complex money movement - Prior ERP transformation or financial systems implementation experience - Familiarity with SOX controls or audit remediation in a Finance context - Experience managing globally distributed finance teams

Kraken (legally Payward, Inc.) is a US-based cryptocurrency exchange that facilitates trading of cryptocurrencies, stocks, futures, and ETFs in most US states. It serves over 10 million clients worldwide with $207 billion in quarterly trading volume and has expanded to tokenized equities for non-US customers.