Senior Product Designer, FME Flow

Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team?

As a Senior Product Designer, you will: ### Strategic Collaboration - Own the end-to-end design process for product initiatives, from collaborating on opportunity framing, discovery workshops, concept development to final design handoff and QA. - Collaborate with product managers and technical stakeholders to scope features, align on vision, and contribute to roadmap decisions. - Apply sound judgment to determine when a solution warrants quick, tactical action (e.g., UI refinements, interaction polish) versus when to invest in deeper research and iterative design cycles—and clearly communicate that rationale to key stakeholders. ### Design Craft - Partner with technical stakeholders and domain experts to deeply understand highly technical workflows and distill them into intuitive, user-centered solutions. - Deliver a wide range of design artifacts that incorporate AI, including: - User flows, journey maps, storyboards, and diagrams to model workflows and key handoff points. - Low-fidelity sketches, wireframes, or rapid prototypes to collaboratively explore ideas and discuss tradeoffs. - Diagrams to identify and address edge cases for highly technical workflows. - Hi-fidelity mockups and design specs/documentation. - Collaborate with user researcher on research planning and translating insights into actionable recommendations and concrete design iterations. ### Design Ops - Contribute to the evolution of our design system by creating, refining, and documenting reusable components and patterns that drive consistency and scalability, while optimizing for AI-assisted design and development. - Continuously look for ways to optimize the design pipeline, tooling, collaboration practices and workflows through experimentation and emerging technologies. - Collaborate with cross-team stakeholders to align on accessibility considerations and UX standards across FME Flow and the broader FME platform. - Support design quality at scale by contributing to documentation, guidelines, and best practices that enable designers and cross-functional partners to work more effectively.

### Qualifications, Skills, and Competencies Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas. **Required skills:** - 5+ years of UX/product design experience with a strong portfolio of enterprise, B2B, or technical product work. - Experience designing complex workflows or tools for developers, analysts, data engineers, or other technical users. - Comfortable engaging in technical conversations, synthesizing technical information, and incorporating it into human-centered designs. Ideally, you bring some relevant knowledge such as: - Familiarity with automation, scheduling, and event-driven workflows (e.g., triggers, webhooks, job queuing, notifications) to better design for how and when users interact with automated systems. - An understanding of server and cloud-based platforms and how they differ from desktop tools—particularly how web-based interfaces support both admin/operator and self-serve end-user experiences. - Ability to interpret workflows involving REST APIs, data integrations, or orchestration pipelines, and translate that complexity into intuitive product experiences. - Bonus: Familiarity with concepts like role-based access control, job monitoring dashboards, or self-serve data portals to better empathize with FME Flow's diverse user roles. - Confident communicator able to clearly articulate design decisions and trade-offs to technical teams and stakeholders. **Desired skills / Bonus points:** - Experience conducting research for complex workflows, systems, or data-rich interfaces. - Hands-on experience leveraging a variety of research methods (usability testing, semi-structured interviews, questionnaires), including mixed methods (qual/quant).

### Our Commitment to Diversity and Inclusion Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact [email protected]. ### Notice Regarding Use of Automated Tools in Hiring At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy.

ChainSafe (known as Safe) is a blockchain infrastructure company that develops open-source protocols and tools for Web3 ecosystems. They focus on products like safe wallets, cross-chain bridges (e.g., Axelar), file systems (e.g., Ceramic), and Ethereum light clients to enable decentralized applications and interoperability.