All vacancies
Coinbase

Senior Product Manager, CX & AI Tooling

Coinbase · office · senior · full-time · $120000–$200000 USD
cryptoproductweb3 AIproduct managementCX toolingenterprise platforms
8.3
AI Score
The vacancy is well-structured with clear expectations and compensation details, making it appealing to qualified candidates.
Job description
Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” The Enterprise Applications & Architecture (EAA) team at Coinbase builds and operates the internal platforms and business systems that power Coinbase at scale.
Responsibilities
### Responsibilities - Own the product roadmap for a portfolio of CX and AI tooling, delivering end-to-end across discovery, requirements, launch, measurement, and iteration. - Drive identification and prioritization of the highest-impact problems in the CX space. - Build AI-integrated features that augment human specialists capabilities. - Partner with CX Operations, CX Leadership, and frontline specialists to understand user needs. - Define and own success metrics across the portfolio and use data to drive prioritization.
Requirements
### Requirements - 5+ years of product management experience with a track record of shipping impactful internal tools. - Demonstrated ability to leverage AI/ML capabilities to solve real user problems. - Experience managing a portfolio of products or features simultaneously. - Proven ability to engage meaningfully with engineers on system design. - Utilizes generative AI responsibly, maintaining human oversight.
Conditions
### Conditions - Base salary varies by location, with a range of $120K-$200K. - Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
About Coinbase
Coinbase Global, Inc. is an American cryptocurrency exchange platform that enables users to buy, sell, trade, store, stake, and transfer cryptocurrencies like Bitcoin and Ethereum. It serves over 100 million users worldwide, operates in more than 100 countries, and provides infrastructure for onchain activities while advocating for crypto regulations.
Crypto · 1000+ · San Francisco, California, United States · Founded 2012 · https://www.coinbase.com/?ref=sailonchain.com
Apply to this role