Senior Relationship Manager

The Tie is a leading provider of intelligence, infrastructure, advisory, and communication solutions for institutional participation in digital assets. We serve hundreds of the world's largest institutions through The Tie Terminal and our data APIs, provide institutional staking solutions, offer investor relations services to leading token issuers, and license data feeds to crypto exchanges and platforms.

- Serve as a primary point of contact for The Tie's corporate access clients, delivering exceptional relationship management and support. - Provide a high-touch, white-glove client experience, ensuring client needs are anticipated and exceeded. - Manage and execute The Tie Innovator Webinar Series, including planning, coordination, and client engagement. - Connect protocols with relevant institutional partners through strategic introductions. - Maintain strong attention to detail across all client interactions and deliverables. - Track client activity, feedback, and engagement to inform relationship strategy. - Cultivate strong relationships with institutional clients and partners.

- Full-time client-facing work experience with crypto protocols and/or institutional investors. - Proven experience in relationship management or client-facing roles, preferably within crypto, fintech, or financial services. - Strong knowledge of capital markets, digital assets, blockchain protocols, and institutional crypto landscape. - Deep understanding of crypto, including DeFi, RWAs, smart-contract protocols. - Excellent communication skills, both written and verbal. - Highly organized with strong attention to detail. - Self-starter comfortable in a fast-paced environment. - Client-first mindset with a commitment to high-quality service.

- Competitive compensation (salary, bonus, and options). - Health, dental, vision, and disability insurance. - Flexible paid time off. - A fast-paced and exciting work environment. - Strong teamwork-driven culture.

The Tie Inc. is a technology company focused on solutions for e-commerce brands, enabling them to identify, enrich, and convert valuable visitors in real-time with privacy features. They recently acquired Stakin, a $1.5B AUD institutional staking provider, indicating involvement in blockchain or staking services.