The vacancy is well-structured with clear responsibilities, compensation, and requirements, though company details could be more comprehensive.
Job description
As a member of the SRE team, you will proactively and reactively improve the reliability of Block's platform and critical infrastructure. You are metrics-driven, systems-oriented, and focused on building distributed platforms that enable safe, scalable product development.
Responsibilities
- Build and extend platforms to improve system reliability
- Work on team goals that encompass reliability for the entire company
- Standardize reliability tools across multiple platforms and organizations
- Triage, coordinate, and lead stabilization of sev 0–1 incidents
- Serve as primary oncall, maintaining structured escalation paths and exercising leadership escalation
- Drive platform-wide reliability improvements, shared operational tooling, and deploy-safety patterns
- Use AI-driven systems to improve signal detection, reduce noise, and accelerate root cause analysis
- Design and implement safe deployment patterns (progressive delivery, automated rollback, guardrails)
Requirements
- Drive to root cause systems with many moving parts and take the necessary steps to fix them
- Demonstrated technical initiative and leadership on previous projects, especially those with a backend/platform focus
- Familiarity with AI-driven tooling for observability, incident analysis, or automation
- A mindset that naturally reaches for AI to accelerate problem-solving and reduce toil
- Experience running production oncall for high-availability systems
- Strong incident management skills — structured triage, mitigation under pressure, blameless postmortems
- Fluency with CI/CD pipelines, progressive rollout strategies, and rollback automation
- Monitoring & observability expertise — building/tuning alerts for uptime, error rates, latency regression, and resource exhaustion
- Ability to create and maintain evidence-based maturity assessments using trailing 90-day data windows
- Comfort with vendor/dependency management — maintaining validated escalation contacts reachable within ≤ 5 minutes
- Boundless curiosity, autonomy, and a strong sense of accountability
- A strong desire to perform and grow as an engineer
- 5+ years of software development experience
Conditions
- This program shifts Block from reactive incident handling to repeatable, system-wide reliability gains — fewer customer-visible incidents, faster response, higher product velocity, and lower burnout across the organization.
- Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
- Zone A: USD $189,000 - USD $283,600
- Zone B: USD $179,600 - USD $269,400
- Zone C: USD $170,100 - USD $255,100
- Zone D: USD $160,700 - USD $241,100
About Block
Block, Inc. (formerly Square, Inc.) is a global technology company focused on financial services, providing tools for economic empowerment through products like Square for sellers' point-of-sale, payments, and business management; Cash App for consumer digital wallet, sending, spending, and investing in stocks or Bitcoin; Spiral for open-source Bitcoin projects; TIDAL for artists; and TBD for blockchain developer platforms.