The vacancy is well-structured with clear compensation and requirements, but lacks specific KPIs and company links.
Job description
Lorikeet is redefining customer support with AI, backed by $50M from top VCs. We build AI that handles complex support for fintechs, healthtechs, marketplaces, and delivery services. Our customers include major telehealth, fintech, and marketplace companies in the US and Australia.
Responsibilities
- Be an AI expert and evangelist for Lorikeet's customer base
- Lead AI implementation projects from kickoff to successful deployment
- Build and configure workflows in Lorikeet's AI tools
- Understand customers' businesses and recommend innovative AI solutions
- Work with the product team to represent customer needs
- Guide customers through technical implementation
- Solve complex integration challenges
Requirements
- 2-5 years of client-facing experience in management consulting or technical implementation
- Technical background or mindset
- Strong project leadership skills
- Experience building and managing stakeholder relationships
- Strong communication skills
- Solution-oriented mindset
- Excited about AI and knowledgeable in the field
Conditions
- Warm, mature, flexible culture
- High pay, high expectations, high performance
- Technical cutting edge
- No nonsense recruitment process
About Lorikeet
Lorikeet is an AI platform that enables complex and regulated businesses, such as fintechs and healthtechs, to provide customers with a universal concierge service. It uses AI agents that collaborate across voice, chat, email, and SMS to resolve issues end-to-end by taking actions in real-world systems like Zendesk and Stripe.