The vacancy provides clear responsibilities and requirements but lacks compensation details and company links, affecting its attractiveness to applicants.
Job description
Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets. It is trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world.
Responsibilities
- Define and scale the Banking Success Playbook.
- Own post-sale success for strategic banking customers.
- Partner with Sales on expansion strategy.
- Act as a trusted advisor in banking, payments, fintech, and crypto infrastructure.
- Advocate for customer needs internally.
Requirements
- 8–15+ years in Customer Success, Technical Account Management, or Enterprise Client Leadership.
- Strong fluency in banking and payments infrastructure.
- Proven ability to manage and grow complex enterprise accounts.
- Experience with CRM and CS platforms.
Conditions
- Hybrid schedule in São Paulo office.
- Engage with C-suite and technical leaders.
- Collaborative, self-directed leadership in a global environment.
About Fireblocks
Fireblocks provides enterprise-grade digital asset and stablecoin infrastructure, enabling secure storage, transfer, tokenization, and management of digital assets for financial institutions. It serves fintechs, exchanges, banks, trading firms, payments providers, Web3 businesses, and startups with solutions for payments, tokenization, and blockchain operations.