The vacancy provides basic details but lacks depth in company information and technical requirements.
Job description
Looking for a Support Operator for a crypto wallet project. Responsibilities include user communication and service consultation.
Responsibilities
• Respond to user inquiries in chats;
• Consult on service operations;
• Escalate complex issues to senior specialists and the technical team;
• Record inquiries and adhere to internal regulations.
Requirements
• Proficient written Russian;
• Confident PC and messenger skills;
• Responsibility and attention to detail;
• Stress resistance and politeness in communication;
• Experience in support is a plus, but not mandatory.
Conditions
• Fully remote work;
• Training and support at the start;
• Stable workload;
• Payment of 150 ₽/hour.