Technical Account Manager

## About Polymarket Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future. We're growing fast — both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire.

## What You'll Do - Own the technical onboarding experience for market makers and institutional clients integrating with Polymarket's APIs — REST, WebSocket, and order entry - Serve as the primary technical point of contact for key partners post-onboarding, triaging issues and coordinating with engineering on resolutions - Build and maintain integration guides, code samples, and documentation that help clients go live faster - Work cross-functionally with product and engineering to translate client feedback into platform improvements and feature requests - Identify and flag integration bottlenecks, latency issues, and API pain points before they become client problems - Support the institutional sales team on technical due diligence — joining client calls, answering deep API and infrastructure questions, and helping close deals - Monitor client API health and usage patterns; proactively reach out when something looks off

## What We're Looking For - 2–5 years in a technical client-facing role — developer relations, solutions engineering, technical account management, or similar at an exchange, fintech, or trading technology company - Hands-on experience with exchange or trading APIs (REST, WebSocket, FIX); you've helped clients integrate and debug in production environments - Comfortable reading and writing code — Python, JavaScript, or similar — to build samples, debug integrations, or automate workflows - Strong communicator who can explain technical concepts clearly to both engineers and non-technical stakeholders - Self-starter who takes ownership of client issues end to end rather than passing them off - Familiar with how electronic trading works — order types, latency, market data feeds, execution quality - Collaborative by nature — you work closely with engineering, product, and sales without friction

## Benefits - Competitive salary & equity - Unlimited PTO - Full Health, Vision, & Dental coverage - 401k match - Hardware setup — new MacBook Pro, big display, & accessories

Polymarket is the world's largest prediction market platform where users trade on the outcomes of real-world events such as politics, sports, economics, and more, using USDC cryptocurrency on the Polygon blockchain. It provides real-time odds reflecting news, polls, and events, and operates globally with a US-regulated entity.