The vacancy provides clear role responsibilities and requirements but lacks salary details and comprehensive company information.
Job description
We are hiring a Technical Account Manager in LATAM who combines hands-on integration support with actively managing and caring for our most important partners. You will be the day-to-day technical point of contact for top accounts, keeping their integrations healthy, acting as a bridge between our partners and internal teams.
Responsibilities
- Manage top-tier accounts and align business goals with technical outcomes.
- Help partners design, build, test, and launch integrations.
- Track logs, metrics, and errors to catch issues early.
- Collect and structure partner requests and inform internal prioritization.
- Collaborate with Engineering, Product, and Support to unblock issues.
Requirements
- 5+ years in roles like Technical Account Manager, Solutions/Integration Engineer, or Tech Support within Web3, B2B SaaS, fintech, or API-first products.
- Comfortable working with HTTP/APIs—reading logs, traces, JSON.
- Can translate complex technical issues for both engineers and non-technical stakeholders.
- Based in the Americas with overlap with US business hours.
Conditions
- Annual team offsites.
- 30 days of PTO.
- Flexible remote days and working hours.
- Equity participation from day 1.
- Entitlement to work computer.
- Annual 1,000€ personal development budget after 6+ months.
- One-time 1,000€ remote budget for coworking or office setup.
About LI.FI
LI.FI is a cross-chain bridge and DEX aggregator that simplifies multi-chain trading by consolidating liquidity from multiple sources including DEX aggregators, bridges, and intent-systems. The platform provides developers with a comprehensive product suite including smart contracts, routing backends, SDKs, and customizable widgets to enable seamless cross-chain swaps and price discovery across blockchain ecosystems.