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Job description
Join Aviasales as a Technical Support Specialist, providing assistance through a ticket system and collaborating with development teams.
Responsibilities
### Responsibilities
- Respond to messages via the ticket system;
- Reproduce and describe bugs;
- Relay information to development teams and managers;
- Work autonomously and independently find information;
- Update the internal knowledge base.
Requirements
### Requirements
- At least 1 year of experience in support;
- Written English at least C1, as most communication with partners is in English;
- Analytical mindset to compare data and analyze reports;
- Ability to articulate thoughts clearly and structurally in writing;
- Ability to explain what Travelpayouts is clearly;
- Experience with browser developer console is a plus.
About Aviasales
Aviasales is a leading travel metasearch engine that allows users to search and compare cheap air tickets, hotels, and car rentals, redirecting them to airlines and agencies without selling tickets directly. It operates primarily in Eastern Europe, CIS, Asia, and other regions, with a monthly audience exceeding 15 million users as of 2021.